Five ways to cope with a narcissistic leader.How to recognize the signs of a narcissistic leader, understand what’s behind their behavior, and find ways to cope.Oct 19, 2021Oct 19, 2021
How to lead with empathy: tools are in the BOCS.A lot has been said about the importance of customer empathy to business success. To be sure, understanding the perspectives of the humans…Jun 22, 2021Jun 22, 2021
Published inThe StartupThree Lessons From a Failed Startup.This time last year a well-funded, fast growing Silicon Valley startup was drying up. A silent C-suite exodus would be followed by a…Oct 19, 20203Oct 19, 20203
Three essential capabilities of stand-out leaders.There is nothing quite like a good humbling. Sometimes we need to taste the dirt to get grounded.Aug 10, 2020Aug 10, 2020
When shit happens: the 24-Hour RuleThis simple rule is quite powerful: when something bad happens, give yourself twenty-four hours to cry, complain, bitch, moan, and vent —…Jun 23, 2020Jun 23, 2020
Three signs your team is struggling.One of the most powerful things you can offer as a leader is observation. With the benefit of a broad view, you have the opportunity to…Feb 26, 20201Feb 26, 20201
